To manage your existing coffee subscription, access your customer portal here.

Find answers to frequently asked questions regarding subscriptions below!

Card Charging and Order Processing

Your card will be charged on Friday to be sent the following Wednesday. This gives us time to select and roast your coffee—and gives you time to make any changes/cancellations/or special requests! 

DELIVERY FREQUENCY

To change your delivery frequency, go to your customer portal. From there, select your subscription -> order frequency.

Pausing Delivery

To skip a delivery or pause shipments for a while, go to your customer portal. From there, select your subscription -> next order -> skip order or update next order date.

Address changes

To change your delivery address, go to your customer portal. From there, select your subscription -> name and address -> edit address.

cancelling

You can cancel altogether at any time by accessing your member portal or e-mailing us at orders@boltcoffeeco.com.

For all other questions or changes, shoot us an e-mail at orders@boltcoffeeco.com.