Find answers to frequently asked questions regarding subscriptions below!

To manage your existing coffee subscription, access your customer portal here.

Card Charging and Order Processing

Your card will be once, when your order is placed.

DELIVERY FREQUENCY

Subscriptions will ship once a month

Pausing Delivery

To skip a delivery or pause shipments for a while, go to your customer portal. From there, select your subscription -> next order -> skip order or update next order date.

Address changes

To change your delivery address, go to your customer portal. From there, select your subscription -> name and address -> edit address.

cancelling

We will not provide refunds for prepaid subscriptions that you wish to cancel ahead of time. We are, however, happy to ship remaining orders to a different address.

For all other questions or changes, shoot us an e-mail at orders@boltcoffeeco.com.